Privacy Policy.

Effective Date: October 22, 2025 · Last Updated: March 24, 2026

This Privacy Policy describes how ZenMine Inc. ("we", "us", or "our"), a corporation registered in the State of New York (DOS ID 7740495), collects, uses, discloses, and safeguards your personal information when you visit or use zenmine.io (the "Site") and its related services.

By accessing or using the Site, you consent to the practices described in this policy. If you do not agree with this policy, please discontinue use of our Site and services.

1. Information We Collect

1.1 Information You Provide

We collect personally identifiable information that you voluntarily provide when you:

• Create an account (username, email address)
• Complete identity verification procedures (government-issued ID, proof of address)
• Make deposits or request withdrawals (cryptocurrency wallet addresses, transaction details)
• Contact our support team (correspondence content)

1.2 Information Collected Automatically

When you access the Site, we may automatically collect:

• Device information (browser type, operating system, screen resolution)
• Network information (IP address, approximate geolocation at city/region level)
• Usage data (pages visited, click patterns, session duration, referring URLs)
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery — Operating your account, processing transactions, and allocating mining hashpower
• Security — Detecting fraud, preventing unauthorized access, and protecting against abuse
• Compliance — Meeting our legal obligations under applicable anti-money laundering and financial regulations
• Communication — Sending transactional notifications (deposits, withdrawals, account alerts) and, with your consent, service updates
• Improvement — Analyzing usage patterns to improve site performance, user experience, and our services

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information:

• All data transmitted between your browser and our servers is encrypted using TLS/SSL
• Sensitive credentials are stored using one-way cryptographic hashing
• Access to personal data is restricted to authorized personnel on a need-to-know basis
• We conduct regular security assessments of our infrastructure

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

4. Disclosure of Information

We do not sell, rent, or trade your personally identifiable information. We may share information in the following limited circumstances:

• Service providers — Trusted third parties who assist in operating our platform (payment processors, infrastructure providers), bound by confidentiality agreements
• Legal requirements — When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests
• Protection of rights — To enforce our terms of service, protect our rights, property, or safety, or that of our users or the public
• Business transfers — In connection with a merger, acquisition, or sale of assets, with continued protection of your data under equivalent terms

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain your authenticated session and remember your preferences
• Understand how visitors interact with our Site for analytical purposes
• Prevent fraud and enhance security (e.g., reCAPTCHA)

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as staying logged in.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. After account closure, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for up to seven (7) years as required by financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention requirements
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us through our contact page. We will respond within 30 days.

8. International Transfers

Your information may be processed in jurisdictions where our mining infrastructure is located, including the United States and Iceland. By using our services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your country of residence.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

11. Contact

ZenMine Inc.
200 Vesey Street, New York, NY 10281, United States
For privacy-related inquiries, please use our contact page.