Help.
Quick answers to common questions.
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Frequently Asked Questions.
What's the daily earning rate?
Your hashpower earns up to 1.21% daily, depending on how much you invest. The more hashpower you hold, the higher the rate. Your BTC balance grows at a steady rate — but when viewed in USD or other currencies, the displayed value will fluctuate with the market. Use our calculator to estimate your returns.
Can I try cloud mining before buying hashpower?
Yes. When you create a free account, you'll receive 1000 GH/s of hashpower for 21 days so you can see real mining in action. To withdraw earnings, you'll need to upgrade by purchasing additional hashpower or earning it through referrals.
How do I mine Bitcoin without owning hardware?
Instead of buying and maintaining your own mining equipment, you rent hashpower from our facilities in Reykjavik and Dallas. We handle the hardware, electricity, and maintenance — you just collect the rewards.
You can increase your hashpower at any time to boost your earnings. We also offer a built-in swap feature so you can convert your mined BTC into other supported coins instantly.
How do I contact support?
Visit our Contact page to reach our team directly via email.
Which coins and wallets do you support?
We support deposits and withdrawals in all major cryptocurrencies:
- BTC: Bitcoin
- ETH: Ethereum
- BNB: Binance
- DOGE: Dogecoin
- TRX: Tron
- XRP: Ripple
- XMR: Monero
- LTC: Litecoin
- USDT: TRC20 USDT
- ETH-USDT: ERC20 USDT
- BNB-USDT: BEP20 USDT
- USDC: TRC20 USDC
- ETH-USDC: ERC20 USDC
- BNB-USDC: BEP20 USDC
When can I withdraw my earnings?
You can withdraw your mined BTC at any time once your account is active. Withdrawals are available in all supported cryptocurrencies — just enter your wallet address and choose your preferred coin. A small network fee is deducted automatically.
To keep the platform secure and sustainable, withdrawals are enabled for accounts that have purchased hashpower or earned commissions through the referral program. Processing typically takes 5–45 minutes depending on network conditions.
How do I earn from referrals?
Every account comes with a unique referral link. When someone signs up through your link and buys hashpower, you earn a commission of up to +8%. Just share your link and earn passively.
How long does my purchased hashpower last?
Yes — every purchase is a lifetime mining contract. Your hashpower never expires as long as your account stays active. Inactive accounts (no login for over 2 years) may have their hashpower adjusted. The free trial hashpower has a limited duration, but any earnings you've accumulated stay in your balance permanently.
What are the deposit limits?
Minimum: 921.586 GH/s for 0.000254877.
Maximum: 16.288 PH/s for 3.5.
These limits apply per transaction to ensure fair access for all users.
Do I pay anything beyond the hashpower price?
Creating an account is completely free. There are no setup fees or hidden charges. The only costs are standard blockchain network fees when making deposits, which are set by the network and not by us. We apply a small fee on withdrawals to cover infrastructure and transaction costs.
Hashpower is activated instantly after your deposit is confirmed.